Terms & Conditions

By using this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Hair Beauty Furniture’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Hair Beauty Furniture’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Hair Beauty Furniture. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

Use of information

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Colors of products may vary greatly due to differences in camera/monitor settings; product packaging may also be different to that shown.

Product availability

All products are subject to stock availability. If there is insufficient stock to deliver the goods ordered by you, we will attempt to transfer the item(s) from our stores. We will contact you (usually via email) confirming which item(s) are out of stock and give you a new estimated date for delivery. We will not be obliged to offer compensation for any disappointment suffered. Please be aware that clearance lines are items that have been discontinued by supplier and may not have perfect packaging.

Product reviews

You must have registered and be logged in on our website to submit a review. We thank you for sharing your views with us and other customers. All reviews will be checked before they are posted to the site so please follow our guidelines.

Reviews:

  • Must be relevant to the product in question and not be related to your experience in buying or having the item delivered.
  • Must not contain derogatory comments directed towards other reviewers.
  • Must not contain content that might be considered unlawful, harassing, libelous, abusive, sexually gratuitous, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  • Must not make false statements, defame or impersonate others.
  • Must not contain spamming, advertising, HTML or computer script.
  • Must not contain personal information about anyone – including you – such as phone numbers, postal addresses or credit card numbers.
  • Must not be submitted by suppliers or manufacturers.


Data Protection

We are committed to preserving the privacy of our customers. We may use your personal data for administrative purposes and we may keep this information for a reasonable period. We may also contact you by post, email, SMS or telephone to let you know about any products or services or special promotions that we think may be of interest to you. You will be given the opportunity to opt out of receiving marketing communications on each occasion.


General

We reserve the right to vary these Terms and Conditions at any time. If any provision of these Terms and Conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these Terms and Conditions shall not be affected.

Pricing

We reserve the right to correct any pricing errors on the site at any time. All purchases are subject to availability and Hair Beauty Furniture reserves the right to refuse to supply to any individual or company for whatever reason.

Special offers

Special offers are subject to availability (while stocks last) and may change without notice. In-store offers may not be available online; online offers may not be available in-store. When a free or discounted product is issued as part of a special offer, this must be returned or full selling price paid if the qualifying product is returned as unwanted. Salon Furniture & Equipment,  Shipping are excluded from any discount or promotional codes.

 

We’re Here For You terms and conditions:

This offer is on selected full price products only and cannot be redeemed in conjunction with other selected promotions or against furniture, training courses and ghd. Only one use per customer. This code will be valid for a maximum of 3 weeks and will end on 20/10/22 at 11.59pm.

Cancellation and amendment of orders

We’re sorry that in most circumstances it’s not possible to make changes to your order once you’ve placed it. If your order has already been dispatched from the warehouse, then you’ll need to return any unwanted items following our returns procedure

If your order hasn’t yet been processed by the warehouse, we may be able to change delivery address details, remove items from your order or cancel it completely. Cancellation and amendment of orders cannot be done outside business hours.

Payment

We accept payment via the following methods: Visa, MasterCard, American Express, Apple Pay, Google Pay or PayPal.

Delivery

We aim to dispatch orders within 1 – 2 working days however this can vary due to stock availability. Furniture and equipment orders are normally delivered within 2 – 4 weeks although some items may take up to 18 weeks.  You will be advised of the estimated delivery date shortly after your order is placed. Please arrange for appropriate help to be available to take larger/heavier items into your salon or home address.

We accept no responsibility for late, missed or failed deliveries as these are carried out by courier companies on our behalf. Orders requiring more than 1 parcel may be split by the courier resulting in multiple deliveries. Parcels may also be left with a neighbor, at a post office or parcel shop if you are not in, for you to collect at a more suitable time (opening times apply).

Delivery times may vary from standard business hours. Our couriers deliver up to approx. 7pm, but may go beyond this during busy periods.

You may be charged a redelivery fee if you are unable to accept a delivery, and the goods are consequently returned to the depot. To avoid this please ensure you are available to accept a delivery on the day(s) quoted and arrange for any additional help you may require to take larger items into your premises.

 

Next day delivery service 

Orders placed online before the advertised cut-off time may be eligible for next day delivery, this applies to orders placed Monday to Thursday on working days only. Orders placed prior to the advertised cut-off time on Friday will usually be delivered on the Monday. This service is subject to stock availability and does not apply to orders including furniture, equipment or special order items. Where the next working day is a bank holiday, goods will be out for delivery on the following working day. Please note the cut-off time for next day delivery is subject to change without notice, the estimated delivery date will be displayed on the website.

 

Damaged, incorrectly delivered or missing goods

We take great care to ensure all goods you receive are correct and undamaged. However, in rare cases where incorrect/damaged goods are received or goods listed on the delivery note are missing please inform us within 48 hours of delivery (using the form below). We are not liable for any loss of earnings or other costs incurred due to damaged or incorrect products received, or items missing from deliveries.

We’ll begin an investigation immediately and contact you with the next steps. You will be reimbursed the cost of delivery if required to send anything back to us, but please note photos will be requested for damaged items.

Product restrictions

Please note we cannot send aerosols, flammable or hazardous items to overseas destinations. Please do not order any restricted items if delivery is to an overseas destination.

Your online account

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account. If you believe that your password has become known to anyone else, you must inform us immediately.

Password Policy: Minimum 8 Characters (inc. 1 upper, 1 lower case and 1 numeric)

Ownership of goods

We will retain ownership of the goods you order until we receive full payment for the order including any applicable delivery charges. Once the goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.